Client Support Specialist
Full-time 420 SW 7th St #1004, Miami, FL 33130 Posted Apr 10, 2026 Business Development & Research Associate
Location: Remote
Schedule: Monday–Friday (flexible daytime hours)
Employment Type: Full-Time
Compensation: $3000-8000
Hiring Status: Actively Hiring
About the Role
We are seeking a detail-oriented and reliable Business Development & Research Associate to assist with client services and internal digital processes. This role focuses on administrative support, accurate documentation, and providing a positive client experience within a structured, compliance-driven environment.
This is a great opportunity for someone interested in financial technology, digital platforms, and process improvement.
Key Responsibilities
Support daily digital processes and assist clients with platform-related inquiries
Accurately log, track, and manage tasks using internal CRM systems
Review and verify records under supervisory guidance to ensure accuracy and compliance
Collaborate with internal teams to ensure timely and accurate completion of workflows
Maintain organized and confidential documentation in accordance with company policies
Follow established security, data privacy, and compliance procedures
Qualifications
Strong attention to detail and organizational skills
Clear written and verbal communication skills
Comfortable using web-based platforms, CRM systems, and digital tools
Ability to follow structured procedures and meet deadlines
Self-motivated with a willingness to learn
Reliable laptop and high-speed internet connection
Preferred (not required):
Previous experience in customer support, administrative support, or fintech environments
What We Offer
Competitive compensation based on experience
Structured onboarding and training
Opportunities for professional growth
Supportive and collaborative team environment
Stable, long-term remote opportunity
If you are looking to build your experience in digital support and client services within a professional remote environment, we encourage you to apply.